Shipping

Orders are fulfilled from our wax studio located in Mentor, Ohio and are typically shipped within 2-4 days. Please allow for additional processing time around major sales or holidays. 

You will receive a shipping confirmation email as soon as a label is created for your order. Once the package is scanned in by the carrier, they will provide an estimated transit time, which will vary depending on shipping method and delivery destination.

Returns & Replacements

If you are not happy with a purchase, please email us at hello@castledoor.com and we will work to ensure that you are 100% satisfied.